Shipping Policy

Shipping Policy

Once your order is confirmed, it will ship within 48 hours and you will receive an email confirmation once it ships. Orders are processed Monday through Friday, excluding major holidays. Orders placed on Friday, Saturday, and Sunday will be processed on the following Monday.

Shipping charges are set by UPS rates based on the size, weight, and destination of the shipment.

US Shipping

Standard Shipping – Contiguous 48 States

Standard Shipping in the contiguous US is based on UPS SurePost and Ground shipping rates. Shipments that are 9 pounds or less will be shipped via UPS SurePost, and packages over 9 pounds will be shipped UPS Ground. Tracking details will be emailed once your order ships.

  • UPS SurePost (5-10 business days in transit)
  • UPS Ground (5-7 business days in transit)

Standard Shipping – Alaska, Hawaii and Puerto Rico

Standard Shipping to Alaska, Hawaii and Puerto Rico is based on UPS Ground shipping rates. We currently do not offer expedited delivery to Alaska, Hawaii and Puerto Rico.

  • UPS Ground

Expedited Shipping – Contiguous 48 States

We currently offer three, expedited shipping options within the contiguous US:

  • UPS 3 Day Select
  • UPS 2nd Day Air
  • UPS Next Day Air

Your package will typically leave the warehouse within 24-48 hours after your order is confirmed. No weekend delivery.

Delivery dates and times are not guaranteed and are estimates provided by UPS. If an order is required by a certain date, please consider Expedited Shipping and be prepared for unexpected delays.

Canada Shipping

All shipping rates to Canada will include shipping, duties, taxes, and fees. Shipping rates are provided by UPS. Duties, taxes and fees are calculated by a third-party provider and are included in your shipping fee.

We currently offer three shipping options to Canada:

  • UPS Express Saver
  • UPS Express
  • UPS Expedited

Your package will typically leave the warehouse within 24-48 hours after your order is placed. No weekend delivery.

Delivery dates and times are not guaranteed and are estimates provided by UPS. If an order is required by a certain date, please consider Expedited Shipping and provide for unexpected delays.

Where can I purchase products outside of the US and Canada?

Click here to see the list of international distributors.

Tax Policy

United States

Sales tax will be added to orders that ship to these US states: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.

Canada

All applicable Duties, taxes and fees are included in your shipping fee at checkout.

Need more assistance?

Have questions or concerns about your order? Please click here to submit a ticket. Customer Service representatives are available Monday - Friday 10:00am – 7:00pm EST.